In order to have a coherent and reliable assessment of your actual business requirements and ultimately propose comprehensive and adapted solutions, EMS Consulting believes that the following 4-phases are crucial:
Phase 1 – Audit
A quick audit (flash diagnosis) is performed in the enterprise to assess its strong and weak points. Previous facts and figures are analysed, quality and productivity related issues are looked at. This process takes about 2 to 5 days.
Phase 2 – Detailed Evaluation
At this stage, the client is already committed to the project and has agreed with the results of the analysis highlighted during the audit. The objective of the evaluation study is to further analyse the problems, investigate working methods and systems and the workers/management attitudes. Finally a blue print is presented to management, detailing the remedial actions necessary to restructure the company and restore its competitiveness. This process takes between 3 to 10 days, depending on the size of the company and the complexity of the problems faced.
Phase 3 – Implementation
During the third phase, the recommendations of the evaluation are implemented. The problems are specifically targeted and solutions implemented. However, the key issue remains the long-term sustainability of the company and the participation of the employees of the company to ensure that systems implemented, are maintained.
Great importance is given to clients’ staff participation. Instead of doing it for them, the consultant rather shows them the working methodology and they are required to implement the same methodology in other production units. If they encounter difficulties, the consultant is present to guide them through the process. In doing so, not only the problems are solved, but also the company is now equipped to handle such problems should they appear again.
Phase 4 – Follow-up & Feedback
Most of EMS implementation programs have an in-built follow-up clause. Our consultants will follow up the performance of the company and provide the necessary backups and guidance.
With the number of companies coming towards us for the provision of such services, it is proof that the above-mentioned four-step recipe is a real success.